What We Collect and Why It Matters
When you open an account with cv4, we collect the information needed to run your account and process payments — your name, contact details, and the wallet identifiers you use for bKash, Nagad, or Rocket transactions. Device data such as your browser type, IP address, and
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session timestamps help us detect unusual activity and keep your account secure. We also log deposit and withdrawal records tied to your wallet to resolve any payment queries quickly. We do not sell your personal data to third parties. Data shared with payment processors — including
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bKash, Nagad, and Rocket — is limited to what those services need to complete your transaction. Retention periods vary by data type: account identity records are kept while your account is active and for a period after closure as required by applicable rules; transaction logs are
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retained to support dispute resolution. Your use of cv4 and the availability of our services depend on your local law and the eligible regions we serve. If you are accessing from Bangladesh, please review whether online gaming services are permitted under your local regulations before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.